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Our Policies


Return Policy

Firearms and sporting goods unclaimed or returned to sender without a valid reason or pre-authorization will be charged a 20% restocking fee. Returning shipping charges will also be billed to the customer. All Sales of USED Firearms are FINAL. Return Freight for Warranty and Service is not covered for refund.

Consignment Policy

In order to put guns on consignment you must have a valid PAL in your possession. Prices for consignment guns are determined by the seller/owner and GunMart charges a 25% fee for all consignment guns.

Layaway Policy

To qualify for layaway, one quarter (25%) of the purchase price must be paid in advance. Cancellation or transfering of the layaway will result in a 10% restocking fee. Items may be placed on layaway for a maximum of three (3) months. Failure to pay for purchased items in full after three (3) months will result in forfeit of the downpayment. To place a item on layaway, the item price must be a minimum of $300.00. Consigment firearms are not eligible for layaway.

Shipping Policy

We are unable to ship firearms and/or ammunition (including primers and/or powder) to the USA. Ammunition (including primers and powder) must be shipped ground and may incur additional expense. Return Freight for Warranty and Service is not covered for refund.

Email Policy

Due to the large number of emails received daily we may not be able to answer email queries as promptly as we'd like to. Typical response times may be in excess of 3 business days. Our telephones are manned during our business hours and we will be happy to answer your questions via phone.

Website Policy

At Gun-Mart we will do our best to ensure our list of inventory is as current as possible, including prices. Due to the number of guns we sell and stock it would be next to impossible to keep our inventory list completely accurate in real time. However, we will always do our best to keep it so. If you are interested in something you see in our inventory please call or email us to confirm its availability.

Privacy Notice

This privacy notice discloses the privacy practices for www.gun-mart.ca. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.
Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 613-342-4037 or via email at ross@gun-mart.ca.